- No returns will be accepted without prior consent and must include a Return Merchandise Authorization (RMA) number.
- Returns must be received in "like-new" condition within 10 days after the RMA is issued.
- Authorized returns must be freight prepaid.
- All claims for replacement of products, regardless of cause, must be submitted within 10 days of receipt of merchandise.
- All returned merchandise will be subject to a minimum restocking charge of 20% in addition to any shipping costs incurred by Security Products, Inc. unless we are at fault.
- If you paid by credit card, the charge will appear as "SecProd" on your statement. By submitting this order you are agreeing to the terms above.