No returns will be accepted without prior consent and must include a Return Merchandise Authorization (RMA) number.
Returns must be received in "like-new" condition within 10 days after the RMA is issued.
Authorized returns must be freight prepaid.
All claims for replacement of products, regardless of cause, must be submitted within 10 days of receipt of merchandise.
All returned merchandise will be subject to a minimum restocking charge of 20% in addition to any shipping costs incurred by Security Products, Inc. unless we are at fault.
If you paid by credit card, the charge will appear as "SecProd" on your statement. By submitting this order you are agreeing to the terms above.
